Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Continental Cargo LLC website and the freight transportation and logistics services we provide. By using our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing this website, submitting a quote request, or engaging Continental Cargo LLC for freight transportation, you acknowledge that you have read, understood, and agree to these Terms and any applicable written transportation agreement, bill of lading, or rate confirmation.

2. Website Use

You agree to use our website only for lawful purposes. You may not:

• Use the site in any way that violates applicable federal, state, or local law
• Attempt to gain unauthorized access to our systems or networks
• Transmit malware, spam, or other harmful or disruptive content
• Scrape, copy, or reproduce site content without our prior written consent
• Misrepresent your identity or affiliation when submitting inquiries

3. Freight Services

Continental Cargo LLC provides motor carrier freight transportation services across the continental United States, subject to our operating authority (MC 1511200 · USDOT 4012502). Service availability, equipment type, routing, and scheduling are determined at our discretion based on operational capacity and applicable regulations.

Quotes and rate estimates provided through our website or dispatch team are not binding contracts until confirmed in writing through an accepted rate confirmation, bill of lading, or other executed agreement.

4. Customer Responsibilities

As a shipper or customer, you agree to:

• Provide accurate shipment details, including weight, dimensions, commodity type, and special handling requirements
• Ensure cargo is properly packaged, labeled, sealed, and ready at the scheduled pickup time and location
• Comply with all applicable laws regarding the goods being transported, including hazardous materials regulations where applicable
• Disclose any high-value, fragile, perishable, or restricted cargo prior to booking
• Make freight available for pickup and provide safe, reasonable access for drivers and equipment
• Pay invoices according to agreed payment terms

5. Quotes, Rates & Payment

Rates are based on information provided at the time of quoting. Additional charges may apply for accessorial services, detention, layover, re-delivery, fuel surcharges, or changes to shipment details not disclosed at booking.

Unless otherwise agreed in writing, invoices are due per the payment terms stated on the invoice or rate confirmation. Late payments may incur fees, collection costs, and may affect eligibility for future service.

6. Transit Times & Service Performance

Estimated transit times are provided for planning purposes only and are not guaranteed unless expressly stated in a written agreement. Delays may occur due to weather, traffic, mechanical issues, regulatory requirements, or other circumstances beyond our reasonable control.

7. Limitation of Liability

Continental Cargo LLC's liability for loss or damage to cargo is governed by the Carmack Amendment (49 U.S.C. § 14706), applicable federal motor carrier regulations, and any contract of carriage in effect for the shipment. Claims must be filed in accordance with applicable law and our claims procedures.

To the fullest extent permitted by law, Continental Cargo LLC shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or our services.

8. Claims & Cargo Loss

Any claim for loss, damage, or delay must be submitted promptly in writing with supporting documentation. Concealed damage claims must be reported within applicable timeframes. Failure to comply with notice requirements may limit or bar recovery.

9. Prohibited & Restricted Cargo

We reserve the right to refuse any shipment that is illegal, improperly documented, inadequately packaged, or poses a safety risk. Hazardous materials may only be transported when properly classified, documented, and pre-approved in writing.

10. Communications & SMS

By providing your phone number, you may receive operational communications related to dispatch, shipment status, and customer support. SMS terms are described in our Privacy Policy. Message and data rates may apply. Reply STOP to opt out.

11. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Continental Cargo LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce or distribute site content without prior written permission.

12. Third-Party Services

Our website and operations may rely on third-party tools and integrations (including communication platforms). We are not responsible for the availability or practices of third-party services beyond our reasonable control.

13. Modifications

We may update these Terms at any time. Continued use of the website or our services after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflicts of law principles. Any disputes shall be resolved in courts located in Hamilton County, Ohio, unless otherwise required by applicable federal transportation law.

15. Contact Us

For questions about these Terms, contact:

Continental Cargo LLC
1118 Sycamore St Suite 720
Cincinnati, OH 45202
Phone: (513) 587-4822
Email: ContinentalCargoLLC@gmail.com